Location and Policies
DEACOM® University courses are held at either the Deacom headquarters in the West Valley Business Center at 950 West Valley Road, Suite 3000 in Wayne, PA or via an online connection. Click here to access driving directions to Deacom.
Courses are free - both onsite and online - to clients during the system implementation period, once clients "go live" with DEACOM, training fees will apply. Fees include training materials and daily lunch and snacks onsite. We ask onsite attendees to bring a laptop if possible. If not, one will be provided. There is no limit to the number of participants that can attend remotely, but only one CPE certificate will be issued per registrant.
To earn CPE credits you must complete registration form, sign-in each day you attend, and complete a feedback survey at end of course. Once these steps have been recorded, a certificate with number of credits earn will be issued.
Refunds: Cancelations received in writing at least 10 to 15 business days prior to the event will receive a full refund. Registrants requesting to cancel or reschedule a course 5-9 business days before the event date may reschedule the course within a six month period. No refunds or course rescheduling is available for cancelations or reschedule requests received less than 5 days before the event start date.
Course Cancelation: In the event a course is canceled, all registrants may transfer to another course within a six month period. Should a registrant wish to reschedule or cancel this course registration, the Refund Policy will apply as listed above.
All Comments: If a DEACOM® University course does not meet the standards of an attendee, a formal notice of dissatisfaction must be submitted in writing to the administrator up to 30 days following the course date. Once the notice is received and confirmed by the administrator, the attendee may participate in the same course once more, provided the original course materials are brought to the class.
Accreditation: Deacom is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org.
All comments, course cancelation or reschedule requests should be e-mailed to firstname.lastname@example.org or mailed to the address below:
Deacom, Inc. - University Administration
950 West Valley Road, Suite 3000
Wayne, PA 19087